Frequently Asked Questions
Here are some common questions about our services and what to expect during your journey.
Yes, you can cancel your booking up to 24 hours before your scheduled ride for a full refund.
Yes, our water buses are equipped to accommodate passengers with mobility challenges.
Your ticket includes access to all water bus routes for the duration of your ticket.
Yes, you can bring luggage, but please ensure it is manageable and does not obstruct pathways.
You can check our website or app for the nearest water bus stops and their schedules.
Feel free to contact us ahead of time for any special requests, and we will do our best to accommodate you.
Ride durations vary depending on the route, typically ranging from 30 minutes to 1 hour.
We wanted to create a unique and convenient way for people to experience Venice's canals, blending tradition with modern comfort.